Backup Configuration & Policy
DISCLAIMER
Clients are solely responsible for the backup of their websites, data, images, and databases. Wisersites provides backup services for disaster recovery preparation only.
Local server backups
Automated, local backups are performed via the WiserSites backup service.
All local backups are stored on the WiserSites backup-data server. This storage area is separate from the primary server drive and can be quickly mounted and used as a restore point by datacenter personnel in the event of a catastrophic server failure or failure of the primary drive.
Local backups are made daily and weekly at approximately 12am. At any given time there is 1 daily backup (previous night) stored and 1 weekly (previous Wednesday). The backups contain the entire cPanel account, including emails, email account info, forwarders, add-on domains, subdomains, databases, etc. These backups can be quickly and easily imported into cPanel for a full-account restoration, or can be unzipped and individual items such as a MySql database can be extracted.
Off-server backups
Wisersites has partnered with Amazon for co-location/off-server backups.
Off-server backups are located in the Amazon S3 "cloud" and are protected with the same level of data-protection as WiserSites.com (local/server) data.
Off-server daily backups are generated on Sunday and Friday at approximately 12am and only the last two-daily backups are retained. At any given time there are 2 daily backups located off-server (Sunday and Tuesday, Friday and Thursday, etc).
Off-server weekly backups are generated Wednesday night at approximately 12am. The previous two weekly backups (last two Wednesdays) are maintained off-server.
Off-server monthly backups are generated on the 15th of each month and one copy (from the previous 15th of the month) is maintained.
Off-server backups contain the entire cPanel account, including emails, email account info, forwarders, add-on domains, databases, etc. These backups can be quickly and easily imported into cPanel for a full-account restoration, or can be unzipped and individual items such as a MySql database can be extracted.